Welcome to Citi Bak. When you’re reading about banking, checking your credit basics, or browsing our financial advice, you’re trusting us with your time—and sometimes your information. That’s something we take seriously.
This Privacy Policy explains what we collect, how we use it, and how we protect it. There’s no complex legalese here—just clear, honest answers to the questions you might be asking about your privacy.
If you have any concerns or want more details about anything in this policy, feel free to reach out to us directly at contact@citibak.com. We’ll respond respectfully and clearly.
When you use this site, we may collect two types of information: what you choose to give us and what your browser shares automatically.
If you subscribe to our newsletter, download a resource, or reach out through our contact form, we may ask for your name and email address. That helps us send you updates, respond to your questions, or deliver the content you’ve requested.
Behind the scenes, we also receive non-personal information like which pages you visit, how long you stay, what type of device you’re using, and what region you’re in. This helps us understand what content is most useful and how we can improve the site.
We never collect sensitive data like your bank account numbers, credit card info, or Social Security details. You can visit Citi Bak freely without giving us any personal information at all unless you choose to interact.
If you share your email with us, we’ll only use it to send you updates, resources, or responses you’ve specifically requested. We don’t send spam, and you can unsubscribe from any email you receive using the link at the bottom of the message.
We use general analytics to understand how people use the site—what’s working, what’s not, and how we can make the experience smoother. This data helps us decide what topics to cover, which resources to improve, and where to focus our content efforts.
We do not—and will never—sell, rent, or trade your personal information with advertisers or marketers. Your trust matters more than numbers.
Citi Bak uses cookies to improve your experience. These are small pieces of data stored in your browser that help us remember if you’ve visited before, track site performance, and make loading times faster.
Cookies also help us learn which topics readers care about most, but they don’t collect personally identifying details.
If you don’t want cookies, that’s totally okay. You can disable them in your browser settings. Most of the site will still function normally.
We use a few secure third-party tools to help run this platform. These include analytics tools, email delivery services, and site performance systems.
They may access general information like your IP address or email (if you subscribe), but they do not use your data for their own marketing. Their purpose is to help us manage the site better, not to track you elsewhere.
We do not show ads or allow third-party advertisers to collect data on our site.
Sometimes we link to outside sites—like official banking institutions, credit resources, financial education programs, or calculators.
Once you click and leave our site, you’re operating under their policies, not ours. We do our best to link to helpful, trustworthy platforms, but we aren’t responsible for what they do with your information. We recommend reading their privacy policies before submitting anything personal.
We take data security seriously. Our site uses encryption (HTTPS), secure hosting, and standard security practices to protect your information from misuse, leaks, or unauthorized access.
While no website can promise perfect safety, we stay up to date on protections and respond quickly if any risks are detected. If there’s ever a breach that affects your information, we’ll let you know immediately.
We’ll never ask you to send sensitive information like passwords or financial details through email. If you get a message claiming to be from us that seems suspicious, please report it right away.
You always have the right to access, update, or delete your personal information. If you want to know what we have, change your email preferences, or remove your details entirely, just email us. We’ll handle your request respectfully and without delay.
You can also unsubscribe from our emails anytime using the link provided in each message. No forms. No begging. Just a clean goodbye if that’s what you choose.
Citi Bak is designed for adults who are exploring financial wellness. We do not knowingly collect information from anyone under 13 years old.
If you are a parent or guardian and believe your child has submitted personal data to our site, contact us and we’ll remove it immediately.
As the site grows, this privacy policy may evolve. If we make changes, we’ll update the “last revised” date at the bottom of this page and explain any significant updates clearly on the site.
If you continue to use Citi Bak after a change is posted, it means you agree with the updated policy. We recommend checking in once in a while, especially if you subscribe to updates.
We believe financial platforms should be just as honest about your privacy as they are about your money. If you’re unsure about anything here, please don’t hesitate to ask.
Email us at contact@citibak.com
Thanks for visiting.
Thanks for reading.
And thanks for trusting us to treat your information—and your time—with care.